Majitha, June 22: A land mutation case that had been pending for more than three years was resolved within a single day through Punjab’s recently launched Easy Jamabandi Portal, officials said, marking a major milestone in the state’s efforts to digitize and streamline revenue services.
The case involved 80-year-old retired professor Avtar Singh Uppal, who had transferred his property in Leharka village, Majitha sub-tehsil, to his son and grandson in February 2023. Despite paying all requisite fees and charges, the property mutation—locally referred to as inteqal—remained unresolved due to the failure of the local patwari to process the application.
The matter gained attention after it was reported on June 19, prompting swift action from the Amritsar administration. District Revenue Officer Navkirt Singh confirmed that the issue was resolved within a day after Deputy Commissioner Sakshi Sawhney personally intervened.
“The Easy Jamabandi Portal ensures 24×7 service delivery,” said DC Sawhney. “Residents can request service assistants to visit their homes, and they can also reach out through helpline number 1076. Once the request is processed, digitally signed documents are delivered instantly via WhatsApp.”
The portal, launched to simplify interactions with the Revenue Department, allows citizens to access land records and services without needing to physically visit government offices. Prof Uppal’s case, officials said, underscores the system’s potential to resolve long-pending disputes quickly and transparently.
Revenue officials said efforts are underway to ensure stricter accountability among field staff like patwaris, whose negligence has often delayed property-related services.
