New Delhi, Nov 13: Service restoration efforts for Microsoft 365 applications, including Outlook, gained momentum in the Asia Pacific region on Friday after Microsoft completed recovery procedures across parts of its impacted infrastructure. An update posted at 4:30 pm IST on the tech giant’s service health portal indicated that while service degradation remained active for enterprise and consumer users on the second day of the outage, tangible progress is being recorded in mailbox availability and email delivery speeds.
The company cautioned that users might still experience sporadic glitches as recovery protocols are expanded globally and teams focus on reducing pending email backlogs.
“Our global teams continue to work with urgency to resolve the issue, and we regret the disruption today’s outage has caused for many of our customers,” Puneet Chandok, President of Microsoft India and South Asia, affirmed on LinkedIn.
Meanwhile, Charles Lamanna, EVP of Copilot, Agents, and Platform at Microsoft, maintained on X that the disruption is strictly operational, noting there is no sign of malicious or cyber activity behind the outage.
